- What makes Oneroot honey different?
We are the only brand that focuses on producing antibiotic-free honey. Yes, bees are treated with antibiotics like other livestock. Our pristine Northern Canadian Boreal Forest bee-yards away from cities and pollution allow us to achieve chemical-free beekeeping. Our bees are healthy without the use of antibiotics.
Our honey is never mixed and is always bottled straight from the source. Most of the honey you find in stores are mixed with foreign honey that are known to be tainted with illegal antibiotics and heavy metals. Tests show that the majority of big store honey is not honey at all, but rather a mix of syrup and sweeteners that have no traces of pollen.
100% Canadian: You’ll see a lot of honey jars marked with “CANADA NO. 1”. This does not indicate the source of honey. As long as the honey is packed and labeled in Canada and meets the grade specifications, “CANADA NO. 1” will be written on the label. Many companies use this grading deceptively to suggest that their honey is Canadian.
Unpasteurized: Honey never goes bad. It doesn’t need to be pasteurized in the first place. Big companies pasteurize and ultra-filter their honey in order to give a pure and clean look to their honey and to prevent crystallization. They have to go through this process, in a way, because their honey is mixed with foreign honey of unknown sources. After heating and ultra-filtering, honey's source can no longer be traced. Our honey is never pasteurized and never reaches temperature above 35˚C (95˚F) during its extracting and bottling processes.
- Is Oneroot a Canadian company?
Yes, our company and our honey are both 100% Canadian!
- Where are you located?
Our headquarter is located in Concord, ON. You can see our full address at the bottom of this page.
Our bee-yards are located near Temiskaming, ON; Laird, ON; and Peace River Valley, AB.
- What is raw honey?
Many companies use the term, 'raw', loosely and most are heated to aid the bottling process. We take the word, raw, seriously. RAW should mean what consumers think it should mean. It should compare to a raw potato - not baked, not fried, and not mashed potato.
Raw honey comes directly from the beehive. It’s gone through minimal processing and straining. Raw honey has heavy traces of pollen, propolis, and beeswax. It’s never heated. This means all of honey’s enzymes, minerals, vitamins, anti-inflammatory, antibacterial, antiviral properties, and other health benefits are retained. Minimal processing also means you may see particles in the honey. Don’t worry; this is the good stuff we’re talking about.
- What are the health benefits of honey?
Honey has been used by multiple cultures from Ancient China to Ancient Egypt for thousands of years as medicine. It's been used to treat wounds, used as a cough suppressant, and as an immune system booster. Honey is one of few natural medicines that has stood the test of time.
Honey has a long list of health benefits including:
Immune system booster, Anti-cancer, Anti-bacterial and anti-fungal, Moisturize and nourish skin, Improve digestion, Help with allergies.
Please see About Honey for more information.
- What is propolis?
Bees produce not only honey but also propolis. Propolis is made from mostly tree saps, not flower nectar or pollen. Bees use this substance as caulking material when building their hives. It’s been used for thousands of years by different civilizations to treat infections and boost immune system.
- My wildflower honey has turned yellow and there's white foam. What happened?
Our wildflower honey will start out as light golden liquid in the beehive. Then it crystallizes within weeks of extraction. We then churn and bottle the honey - without using heat - into jars. During this process, air bubble will get trapped inside. When the weather is warmer, honey will become softer and the bubbles rise to the top, creating a layer of white foam. This foam is mostly air, beeswax and pollen separating from the honey. Honey is still the same honey, so you don't have to worry about it. You can give it a good stir and the white foam will disappear. Because our honey is raw, this is more pronounced.
Honey also turns more yellow as time passes. This is also a normal process, and there's nothing to worry about.
- What makes honey organic? How can you certify honey as organic?
Just like the term, 'raw', Our organic honey is seriously organic. Because bees can fly to any sweet source for their honey, we must control the area where we place the hives.
Organic apiculture in Canada is governed by the Canadian Organic Standards. Organic certification requires a forage area that provides a 3 km radius (or 28 sq. km) around the hive that is free of prohibited substances. This eliminates beekeepers that are located near conventional farms, golf courses or factories. Organic beekeepers must also attempt to source organically raised replacement bees, must feed with organic honey and must use organic beeswax for comb foundations. (source: OBA) True organic certified honey is extremely rare.
Some honey that are sold as organic are not organic at all. Many companies market their honey as organic, but they’re usually mixed with South American honey. If you see organic honey in large quantities, chances are it’s not organic Canadian honey.
Even in the great Canadian North, these untainted foraging areas are rare. We are committed to preserving these nature habitats for bees and our honey will continue to flow from clean unpolluted lands.
- Do you feed bees sugar? Is there sugar in your honey?
No, we leave enough honey in the beehive for the bees to survive the Winter. In emergencies that may arise from weather and colony health, we may feed organic syrup to bees, but these colonies will not produce honey to be harvested for the season as they need time to recover.
No, we do not add anything to our honey. It's 100% natural honey.
- I receive my honey and it is very hard (or runny). What happened?
Honey is temperature sensitive. When the ambient temperature is cold, it will get harder. When it's warm, it will get softer. This is natural and we cannot control it, nor do we want to control it.
- Is your wildflower honey creamed?
We do not use heat or seed honey to cream our honey. It is naturally crystallized honey that has been churned at low speeds for consistency.
- Can I pick up my order or make a purchase in store?
Yes, you can pick up your online order or drop by during our business hours (M-F, 10am-5pm) to make a purchase.
Our address is:
15-24 Viceroy Rd.
Concord, ON L4K 2L9
- Why is free shipping not available for my order?
There are restrictions to our free shipping offer. Please refer to our shipping policy.
- Why isn't my coupon working?
Please note that 15kg items and gift sets on sale are not eligible for coupon discounts. If you're experiencing other types of errors, please contact us.